Our goal is to provide you with exceptional member service
Our office will be closed Monday September 7, 2015 in observance of Labor Day. Mobile deposits submitted after 6:30 PM Friday September 4, 2015 will not be credited until Tuesday September 8, 2015.
eStatements Temporarily Unavailable
Due to an unexpected hardware issue, eStatements are temporarily unavailable. However, there is no impact with your ability to review the account history using the functions under the Accounts tab. We are working diligently to resolve the matter. In the meantime, a paper statement will be mailed to all eStatement accounts until the issued has been resolved.
We apologize for any inconvenience this may cause you and appreciate your patience while we work through this.
Please feel free to call the credit union and speak with one of our Member Service Representatives if you need any assistance with your account.
Update To Shared Branching Locations
Beginning April 1, 2015 many Patelco Credit Union branches will be converting from full service Shared Branching outlets to self-service NextGen ATM’s with Shared Branching capabilities. They will not convert them all at once, but will convert a few branches at a time. To lessen the impact of these changes, SMW 104 Federal Credit Union offers several alternatives:
If you prefer to transact with a teller, you can locate the nearest Shared Branch outlet by visiting www.co-opsharedbranch.com. Just remember to exclude Shared Branch outlets that are identified as “self-service”. You can also call SMW 104 Federal Credit Union for a list of convenient locations near you.
Direct Deposit: Simply provide our routing number and your account number to your payroll department to have your payroll check automatically deposited to your SMW 104 Federal Credit Union account.
Mobile Deposit: Register for Mobile Deposit by logging into your SMW 104 Federal Credit Union account via Online Banking and selecting Mobile Deposit under the Accounts tab. Once you have downloaded our Mobile Deposit App, simply take a picture of your check and submit your deposit. Deposits are credited to your account the same day if submitted before 6:30 PM (Monday – Friday, excluding credit union holidays and early closure days).
Mobile Banking: Download our Mobile Banking App to view balances and history, make transfers and manage bill payments. (You must be registered with Online Banking in order to use this App. Please call us for assistance with your initial registration).
We apologize for any inconvenience this may cause. Please do not hesitate to call SMW 104 Federal Credit Union at 800-464-5987 with any questions or concerns, or sumit your comment via the “Contact Us” page of our website. When doing so, please make sure to exclude sensitive data as email is not a secure method of sending sensitive information.
Additionally, you can request a check be mailed to your home address on file by calling us during our normal business hours, by logging into your account online, or by calling SMARTLINE (Sheet Metal Audio Response Teller). Requests made by 5:00 PM will be mailed the same day.
Have you moved? Simply complete the Change of Address Form and return it via any of the return methods listed on the top of the form.
Vacation Pay posting dates for 2015
|January 8, 2015|
|February 6, 2015|
|March 6, 2015|
|April 8, 2015|
|May 7, 2015|
|June 5, 2015|
|July 8, 2015|
|August 7, 2015|
|September 8, 2015|
|October 7, 2015|
|November 6, 2015|
|December 7, 2015|